1.3 nights in 5-star hotels with breakfast;

2.Car as required in the itinerary, including pick-up and drop-off;

3.Chinese speaking  guide;

4.The first ticket to the attractions: Hon Thom Island Paradise, round-trip cross-sea cable car, Sunset Town Night Market, Mazu Temple, Ho Quoc Pagoda,  Phu Quoc Grand World, Sunset Beach;

5.Meals: 4 meals for 6 persons and above, less than 6 persons will be responsible for your own meals;

6.2 bottles of water per person per day; 

7.Tips for tour guide and driver;

1.All airfare. 

2.Visa fees and processing costs (currently visa-free policy is limited to Phu Quoc Island trip, it is recommended to apply for a visa for Vietnam, please consult customer service for details);

3.Meals and self-care optional items not included in the itinerary;

4. Personal expenses oversea (including but not limited to laundry, hairdressing, telephone, fax, pay TV, drinks in the hotel,

5. Peak season surcharge: If you catch the local festivals, Chinese New Year, Christmas, New Year's Day and other events, you need to pay the difference in price, specific to the hotel requirements prevail.

6. Other expenses not mentioned in the above services.

Special Notes:

1.Please note that the order, attractions, flights, and accommodations in the itinerary are subject to change based on practical considerations. The final itinerary will be confirmed by our company prior to departure.

2.We reserve the right to make necessary adjustments to the itinerary, or apply additional charges due to unforeseen circumstances, including but not limited to airline schedules, visa requirements, government policies, and weather conditions.

3.The flight numbers and times provided in the itinerary are indicative and may undergo reasonable adjustments during actual implementation.

4.The distances indicated between cities are estimated from external maps and serve as a general reference. Actual distances may vary depending on local traffic conditions.

Kindly note that long-distance travel may not be advisable for pregnant women. Please exercise caution and make a well-informed decision before booking.

Travel Information

Meeting & Departure:

Please ensure you arrive at the boarding location 15 minutes before the scheduled departure. The bus will depart on time without waiting. Arriving late will be considered a cancellation, and fees are non-refundable.

The boarding and disembarking times indicated are estimates, and the final locations are subject to our confirmation. Any changes due to traffic or other special circumstances will be communicated promptly. Please be patient.

Luggage & Vehicle:

We operate various types of vehicles, including buses, mid-sized buses, and 9-seater minibuses. While large buses have luggage racks, mid-sized and minibuses have limited space. We recommend carrying only essential luggage to ensure one seat per person.

Please note that in European cities, bus stops are often situated a distance from attractions to avoid penalty. We appreciate your understanding in this matter.

Bus Safety Tips:

1.No smoking on the bus.

2.Prohibited items are strictly forbidden.

3.Avoid touching vehicle items to prevent damage.

4.During stops, please adhere to the guide's instructions and stay close by.

5.When disembarking, ensure windows are closed and valuables are with you. The travel agency is not liable for any lost or stolen items.

If a vehicle breakdown occurs during the tour, affecting the itinerary, the travel agency will take swift remedial action. Your cooperation is greatly appreciated

Refunds and Changes Policy

Trip Cancellation Policy

Full Refund: Cancel your trip 60 or more days before departure and receive a full refund.

Processing Fee Refund: Cancel between 30 and 59 days before departure, and a 10% administration fee will apply.

Partial Refund: Cancel between 18 and 29 days before departure, and 50% of the total order amount will be charged.

Non-Refundable: Cancellations made within 17 days of departure are non-refundable due to confirmed vehicle and hotel bookings, but a friend can be substituted in your place.

Additional Notes

The cancellation policy does not cover tours that include airfare and cruises, as they are governed by the respective airline and cruise line policies.

Failure to arrive on the departure day will be considered a voluntary cancellation, and no refunds will be issued.

Refund policies for additional hotel bookings or services are subject to the individual hotel's policies.

Personal reasons such as incomplete documents, visa issues, late arrival, illness, or accidents resulting in cancellation or failure to participate in the trip will not be refunded or compensated with alternative services.

Handling of Special Circumstances

In cases where the trip cannot proceed due to force majeure events like weather, war, or strikes, our company prioritizes guest safety and has the right to cancel or modify part or all of the trip. We assume no direct or indirect responsibility for such events, and any paid fees are non-refundable.

Value-Added Insurance Service

Consider adding our "Worry-Free Travel" insurance service for only $280 per person. It offers full flexibility for cancellation without questions 12 or more days before departure. For cancellations between 8 and 12 days (inclusive), you can reschedule your trip with no penalties.

Explanation of Additional Charges

If the airline alters its fares due to policy changes, you will be required to pay the difference in accordance with the airline's regulations. Please note that group tickets are not eligible for changes, exchanges, or refunds.

Should the policy adjustments of the destination country result in additional costs for items not included in the itinerary or related services, the price difference must be settled in accordance with the applicable regulations.

Warm Reminder:

https://www.travelinsurance.com/

We highly recommend purchasing overseas travel insurance before your trip. Here's a link to a trusted insurance provider that we often recommend to our guests. This is a secure purchase option. 

Alternatively, you may opt for an insurance company you are familiar with.