| # | Depart on | Type | Price | Traveler | Remark |
|---|---|---|---|---|---|
| 1 | May 31 / Jul 12 / Nov 03 / Dec 02 / Dec 23 / Feb 02, 2027 / Feb 08, 2027 / Mar 08, 2027 / Apr 18, 2027 / May 31, 2027 / Nov 03, 2027 / Dec 02, 2027 / Dec 23, 2027 | Double room | $ 1880 | ||
| 2 | May 31 / Jul 12 / Nov 03 / Dec 02 / Dec 23 / Feb 02, 2027 / Feb 08, 2027 / Mar 08, 2027 / Apr 18, 2027 / May 31, 2027 / Nov 03, 2027 / Dec 02, 2027 / Dec 23, 2027 | Single room | $ 2380 |
Departure Date | 2026: Apr 18, May 31, Jul 12, Nov 3, Dec2, Dec23 2027: Feb 2, Feb 8, Mar 8, Apr 18, May 31, Jul 12, Nov 3, Dec2, Dec23 |
Price | $1,880/person (twin room) $2,380/person (single room) $1,880/person (triple room) |
Price description: 1. Twin room refers to 2 people in 1 room, single room refers to 1 person in 1 room, and Adult price for children over 12 years old. 2. This tour requires a minimum of 8 participants. If fewer than 8 people join, a price supplement (calculated based on 8 participants) will apply. | |
Note: This itinerary is for reference only. Our company will refine the details while maintaining the overall structure of the tour, and reserves the right to adjust the order of attractions or make changes based on seasonal factors and timing. The final itinerary will be confirmed prior to departure. Last updated: Mar 28, 2026. | |

C&O Travel Highlights
[Holiday preferred] From Hanoi through Ho Chi Minh City , two inland flight without backtracking; pure play without shopping, the whole excellent tour guide service, experienced, friendly service, first-class explanation! Selected vehicles, comfortable experience, experienced drivers, travelling without worry and more enjoyable!
[All-inclusive] Including Vietnam visa + attraction tickets + characteristic experiences + service fees + domestic flight tickets + three meals a day (except for the days of pick-up and drop-off), offering a high-quality pure travel experience!
[High Quality Accommodation] Full 5-star high rating hotel accommodation, urban and natural, classical and style both, sleep comfortably, spirit refreshing!
[Vietnamese Feast] Hotel buffet breakfast + 14 super hearty main meals, including: Vietnamese set meals, Cam Kim Island seafood hot pot, Vietnamese buffet, Hue Imperial Feast, fried elephant fish flavor meal, special roast suckling pig, Saigon River cruise flavor feast, etc.!
[Exclusive gift] invite you to taste free Vietnamese drip pot coffee, feel the mellow aroma in the tongue diffusion of pleasure!
[Exclusive connection] before the group can be connected to Singapore + Malaysia + Thailand South Seas three countries 11 days 9 nights panoramic tour!
Tour Highlights
[Hanoi, ‘Spring City of Flowers’] Ba Dinh Square + Lake of Returning Swords + 36 Row Street + Hanoi Cathedral, stroll through the capital city, experience the unique Vietnamese style!
[Halong Bay, ‘Guilin on the Sea’] Cruise Halong Bay, a world-class natural heritage, and visit the underground stalactite wonders to experience the fantasy charm!
[Hue, ‘Elegance of the Ancient Capital’]: As the capital of Vietnam's last dynasty, the red walls and gray-tiled roofs of Hue Imperial City hold thousand-year-old stories.
[Bana Hills,‘Paradise on Earth’], take the world's longest cable car to the top of Bana Hill, and explore the fantasy paradise written by Verne!
[Da Nang, ‘Oriental Hawaii’]one of the six most beautiful beaches in the world, is listed as one of the ‘50 places you must visit in a lifetime’ by National Geographic.
[Ho Chi Minh, the ‘Paris of the Orient’] the backdrop of Miss Saigon, one of the world's top four musicals, and the birthplace of Duras' The Lover, the Mekong River, the Central Post Office, the Saigon Cathedral, and the Red Chapel, you will be able to pursue romance and love in Ho Chi Minh City.
[Hoi An,Lantern City ] Ancient style and ancient charm, the night lights shine brightly, and all before your eyes is the hazy shimmering light refracted by colourful lanterns.
[Water Town Charm] Take a basket boat ride on the Thu Bon River, swim in the water coconut mangrove forests, and experience crab fishing; go boating on the Mekong River, and see the intertwined waterways on the Jiulong River plains; yacht cruise on the Saigon River at night, and enjoy the lights on both sides of the river, and trace the Saigon of the past.
[Special Experience] Open-topped pedicab tour of 36 lines of ancient streets + traditional Vietnamese water puppet theatre + impression of Hoi An live show, travelling through time in a dreamlike flow of light and shadow, feeling the past, present and future of Vietnam.
Today you will go to the airport to check in for your flight to Hanoi, Vietnam's capital. Due to the time difference, it is recommended to confirm the local time and depart 1 day in advance, the exact time is subject to the arrival time, please choose an early flight to arrive. You will be spending the night on the plane, which may be cold, so it is recommended that you bring warm clothing. We wish you a good night's rest.
Today you will arrive at Noi Bai International Airport (HAN), where you will be picked up and transferred to your hotel to relax.
Free pick-up time on the day of the tour is a fixed time (In case of changes, please communicate with customer service staff in advance, other different times for paid pick-up, please know!) Thank you for your understanding.

Itinerary:
Hanoi City → Halong Bay Sea Wonders Tour: Soi Sim Island, Ti Top Island, Surprise Cave, Piercing Cave, Thanh Ong Cave, Empty Cave, Virgin Cave, Labyrinth Cave (Halong Bay entrance fee included) → Hanoi City
Halong Bay
Famous for its magnificent scenery and was inscribed on the UNESCO World Heritage List in 1994. There are more than 2,000 rocks of various sizes standing on the sea, which is also known as ‘Guilin on the Sea’ because of its resemblance to the Guilin landscape in Guangxi, China.

Soi Sim Island
A small island in the south-west of Halong Bay, about 700 metres from Hero Island, with an area of 8.7 hectares and lush vegetation. When you come here, you will be impressed by the peaceful atmosphere and the beauty of the green virgin forest and the blue sea. The island's sandy beaches are white and the sea is crystal clear. In addition, from the top of the Island, you can enjoy a magnificent view of Halong Bay.
Sung Sot Cave (Surprise Cave)
One of the most magnificent and beautiful caves on Halong Bay. It covers an area of about 10,000 square metres and is divided into three rooms: outer, middle and inner. There are countless nooks and crannies on the top of the cave, and when you enter the cave, you feel like you are walking under a sky with dense cloud patterns. Stalactites and stalagmites are illuminated by neon lights showing a variety of postures, both real and unreal, beautiful.
Ti Top Island (Hero Island)
There are 1,969 limestone islands in the waters of Long Bay, and Ti Top Island is not only located in the centre of the sea, but also has a unique white sand beach. There is a pavilion on the top of the island with a 360-degree view of Halong Bay, and facing southeast, you can see the island where Surprise Cave is located, and you can also see the classic view of Halong Bay with boats cruising around, which is often seen in the media.
Itinerary:
Ba Dinh Square Series: Ho Chi Minh Memorial Hall, Ho Chi Minh Former Residence, One Pillar Temple, Hanoi President's Mansion (Ho Chi Minh Residence ticket included) → Hanoi West Lake & Hanoi Zhen Quoc Temple → Hanoi Confucian Temple (ticket included) → Hoan Kiem Lake (via)→ Tricycle Tour of 36 Hang Ancient Street (activity fee included) → St. Joseph's Cathedral (car tour) → Vietnamese Water Puppet Show (ticket included)
Hanoi, the capital of Vietnam, located in the Red River Delta, is an ancient city with a history of 1,000 years and the cradle of Vietnamese traditional culture. Hanoi was once the capital of the feudal dynasties of Ly, Tran, and Houlih, and is known as the ‘Land of Thousand Years of Relics’. Hanoi is a beautiful city with subtropical features.
After breakfast, we will go to Ba Dinh Square, a famous political district in Vietnam, to visit Ho Chi Minh Memorial Hall, Ho Chi Minh Former Residence, Presidential Palace and many other buildings related to Ho Chi Minh, the great leader of Vietnam. Afterwards, we will visit the West Lake in Hanoi, where you will also see the thousand-year-old Zhen Quoc Temple and the Hanoi Confucian Temple, which is dedicated to Confucius. During the tour, we will also pass by another legendary lake in Hanoi - Hoan Kiem Lake. At 36 Hang Street, Hanoi's oldest business district, you will take a tricycle ride through the bustling ancient neighborhood and feel the prosperity of Thang Long in the past. Afterwards visit Hanoi's famous St. Joseph's Cathedral (Hanoi Cathedral). In the evening, you will be specially arranged to go to the water theater to enjoy Water Puppet Show- the national treasure of Vietnam's folk art.

Water Puppet Show
A traditional Vietnamese performing art with a history of approximately one thousand years. The performance takes place on a stage erected over a pool, where puppeteers hidden behind a backdrop manipulate puppets using long strings or bamboo poles to enact various movements and storylines. What makes it unique is that during the performance on the water's surface, the puppeteers must remain submerged for extended periods. Using their strong arm strength and skillful control of the strings, they bring the puppets to life, vividly enacting various folktales and legends. Originating during the Ly Dynasty of Vietnam, this art form was initially performed as an artistic ritual to celebrate the emperor's birthday. It later spread from the royal court to the common people, moving from northern Vietnam to the entire nation. Reaching its golden age in the 18th century, it captivated audiences across Vietnam with its diverse repertoire of performances.
Itinerary:
After breakfast, take a flight from HAN to DAD (airfare included, no tour guide on the plane) → Cam Kim Island: Vietnamese Basket Boat + Crab Fishing (activity fee included) → Hoi An Ancient City, a World Heritage Site: Ancient Mansion of Thien Kiem, Japanese Corridor Bridge, Fukienese Association, Quang Zhao Association + DIY handmade lantern experience (Hoi An Ancient City admission fee + fee for DIY handmade lantern included) → Impression of Hoi An Scenic Show (ticket included)
Cam Kim Island (Vietnamese Basket Boat Ride + Crab Fishing Experience)
Located on the Thu Bon River in Hoi An, Cam Kim Island is a 30-minute boat ride from Hoi An Pier. The Thu Bon River in Hoi An is a river that originates from the border area between Laos and Vietnam and runs through Vietnam, with a beautiful waterfront view. While the Hoi An side of the Thu Bon River is lined with shops, Canaan Island on the other side of the river is a relatively pristine natural landscape, densely populated with coconut palms and betel nut trees, where most of the islanders make their living through fishing and wood carving. Take a Basket boat through the coconut grove, through the primitive natural ecological scenery, and experience the joy of fishing crabs.

Hoi An Ancient Town
Located on the lower reaches of the Thu Bon River, is a well-preserved traditional trading port in Southeast Asia and was inscribed on the World Heritage List in 1999. The ancient city has a complete Chinese residential street, and has also built the Hokkien Association, the Guangzhao Association, the Chaozhou Association, the Qiongfu Association and the Chinese Association, in addition to the Li Clan Ancestral Hall. The layout of the streets and the style of the buildings show the simplicity and elegance of Chinese architecture, while incorporating the natural aesthetics of the local people. You can enjoy both the ancient cultural traditions and the rich regional atmosphere here.
Hoi An Memories Show, visit Hoi An Memories Theme Park and watch the amazing Impression of Hoi An Live Show! This is the largest live show in Vietnam, with a 1km long outdoor stage built on rivers and small islands, featuring more than 500 professional actors and actresses. The live show tells the history of Hoi An Ancient Town for over 400 years with spectacular and dreamy lights, sets, music and performances by the actors, taking you back in time and enjoying a stunning visual and auditory experience.
Itinerary: Hoi An → Hai Van Pass (drive-by view) → Hue → Imperial City of Hue → Thien Mu Pagoda → Hue Hotel
Hai Van Pass (drive-by view)
The coastal highway to Hue features a spectacular stretch near Hai Van Pass, hailed by National Geographic as one of "50 Places of a Lifetime." The mountain road winds along the cliffs, offering breathtaking views of lush peaks and the vast sea.
The Citadel of Hue (Hue Imperial City)
The Hue Imperial City is square-shaped, with each side about 2.5 kilometers long, surrounded by a moat. The city walls are 8 meters high and 20 meters thick, all built of bricks. There are 10 city gates in total, each about 16 meters high. The Imperial City is a vital part of Hue's capital city. It was constructed using the architectural plans of the Forbidden City in Beijing, so visiting it feels like entering a scaled-down version of Beijing's Forbidden City. The entire complex is quite spectacular, being one of the larger and more intact ancient architectural complexes in Vietnam. It has now been included in the World Cultural Heritage List.
Meridian Gate of Hue Imperial City
The Meridian Gate is the main south gate of the Hue Imperial City, modeled after the Meridian Gate of the Qing Dynasty's imperial palace in Beijing. It has a concave plane in plan, and the city platform has five gateways: the central one is called the Meridian Gate, which was exclusively used by the emperors of the Nguyen Dynasty. On August 30, 1945, Emperor Bao Dai held an abdication ceremony on the tower of the Meridian Gate, handing over the national seal and sword, which symbolized power, to representatives of the Viet Minh: Tran Huy Lieu, Nguyen Luong Bang, and Co Huy Canh.
Thien Mu Pagoda:
The main hall of Thien Mu Pagoda, the Mahavira Hall, is built in an elegant garden. The first Buddhist hall inside houses a bronze statue of Maitreya Buddha. In addition, the pagoda also has a huge bell and a stone stele carried by a marble tortoise, about 2.5 meters high, which records Thien Mu Pagoda's contributions to promoting Vietnamese Buddhism.

Itinerary:
Hue - Ba Na Hills visiting: Ba Na Hills Cable Car, DaNang Golden Bridge, Jing Xin Yuan Train, Fantasy Land (round-trip cable car + Bana hill ticket + buffet lunch package included) → DaNang Hotel
Ba Na Hills
Located 40 kilometres west of Da Nang at an altitude of 1,487 metres above sea level, is a comprehensive resort with high-class hotels, aerial cable cars and theme parks. The French once established a summer resort here with a climate of four seasons in a day: spring in the morning, summer at noon, autumn in the afternoon and winter at night. Mount Banat has vast natural forests with streams and springs running through them. Standing at the top of the main mountain on a clear day, you can see Da Nang City, Yung Orange Bay and My Khe Sea. With a total length of 5,801 metres, the Ba Na Hills cable car has won two Guinness World Records at the same time, the world's longest solo cable car system and the world's highest cable car system. Arrive at the top of the mountain by cable car and continue to visit Yeongin Temple, which was built at the top of the mountain.
Danang Golden Bridge
Also known as the ‘Buddha's Hand Bridge’, is 150 metres long and rises up from the forest at an altitude of more than 1,000 metres. In the mountains, a pair of moss-covered hands gently and steadily hold up the golden-coloured body of the bridge, and it is like a fantasy world, which is very shocking.

Fantasy Park
Located on a peak in Ba Na Mountain Resort, known as the "Wonderland Road" and "Paradise on Earth". The perfect destination for the whole family, Fantasy Park is inspired by two of French writer Jules Verne's iconic novels, "Journey to the Center of the Earth" and "20,000 Leagues Under the Sea". The amusement park has a variety of amusement facilities, including Music Express, arcade games, Jurassic Park, railroad trucks, swing horse riding competitions, indoor shooting ranges, car races, haunted house adventures, 3D movies, and more.
Itinerary:
Da Nang Cathedral (Pink Church)
The largest Western church in central Vietnam, built during the French colonial period and also known as the ‘Rooster Church’ because of the rooster weathervane on the steeple. Nowadays, the church serves local Catholics and the pink building with medieval-style stained glass is one of the symbols of Da Nang. The architecture of the church is in the romantic Gothic style with a lovely dreamy feel.

Danang Dragon Bridge,
A bridge built on the banks of the Han River to commemorate the 38th anniversary of Da Nang's liberation, resembles a long dragon crossing the Han River and is covered with 2,500 LED lights, which appear in different colours at night. It is also the world's largest steel bridge in the shape of a dragon, and CNN has praised it as a symbol of Da Nang's success. Every weekend night, tongues of fire and water spray will also come out of the dragon's mouth.
APEC Park
With a total area of 8,600 square meters, its highlight is the 3,000-square-meter Sculpture Garden, which displays artistic sculptures symbolizing APEC member economies, such as Vietnam's "Origin", China's "Harmony and Shared Dreams", and the United States' "Cloud Ship". Every weekend night, the dragon's head spouts flames and water mist.
My Khe Beach
The municipal beach of Da Nang, part of the Gold Coast, which extends all the way to Hoi An's An Bang and Cu Dai beaches. My Khe Beach has soft and delicate white sand, gentle slope, crystal clear water and gentle waves. The beach is regularly cleaned up by the staff, and the local government prohibits tourists from partying on the beach, making the beach clear and white, which is perfect for barefoot walking on the beach. Forbes Magazine even nominated Meixi as one of the six most beautiful beaches in the world.

Itinerary:
Ho Chi Minh City → Mai Thuy → Mekong River Tour (4 hours, activity fee included) → Ho Chi Minh City Tour: Independence Palace, Ho Chi Minh City Hall, Saigon Notre Dame Cathedral, Saigon Central Post Office (Independence Palace ticket included) → A complimentary cup of Vietnamese Drip Pot Coffee for each person (activity fee included) → Cruise Dinner On Saigon River (activity fee included)
The Mekong River
Flowing through six countries, is the longest river in Southeast Asia and the mother river of Vietnam, flowing into the South China Sea through nine estuaries south of Ho Chi Minh City, which is why Vietnam also calls it the Nine Dragon River. The banks of the Mekong River are full of vibrant colours, with green seedlings in the rice paddies and orchards of various colours along the banks, all exuding an atmosphere of laid-back life and overflowing with the atmosphere of the watery towns of southern Vietnam. You can experience the softness and history of the Mekong River here, and the fruits such as longan and mango, which are abundant here, will surely delight you.

Independence Palace
Once the office of the French Governor General in Vietnam, is now the place where Vietnam holds government meetings and receives heads of state. Located in a park, this four-storey white palace has a symmetrical and elegant layout. Outside of the palace, the grass is lush, the birds and flowers are fragrant, and the tropical flavour and French romance coexist.
The People's Committee Building
Known as the Ho Chi Minh People's Committee Hall, is a building with a strong French style. With only two floors, the hall has simple lines, a red roof and yellow exterior walls, which look particularly bright against the blue sky and white clouds. The overall building is lively and light, the details are beautifully decorated, with Western mythological characters and French heroes as the main theme of the sculpture all over the corridor columns, door frames, eaves and other parts. In the centre of the garden in front of the City Hall there is a statue of Ho Chi Minh holding a little girl. Ho Chi Minh was never married and had no children, so this statue symbolises that Ho Chi Minh regarded Vietnamese people as his children and devoted his life to them without any regret.

Notre Dame Cathedral of Saigon (Red Church)
One of the landmarks of Ho Chi Minh City, also known as the Red Church because of the red bricks used in its construction. The cathedral is a typical Gothic building, solemn and magnificent, exuding a strong French atmosphere. There are two 40-metre-high towers on the front, with white spires rising straight into the sky. The exterior porch of the church is covered with beautiful carvings and when you go inside, the stained glass around the dome and on the walls is stunning. All around are small prayer rooms, each with different shrines, sculptures and decorations. In the square in front of the church stands a 4,000kg statue of the Virgin Mary, a gift from the Church of Rome in 1945.
Saigon Central Post Office
The largest post office and the oldest colonial building in Vietnam, built in the late 19th century with a strong French flavour. The exterior of the post office looks like an imposing station, with a huge clock on the front that has been running for more than 130 years, and the date of the construction of the post office (1886-1891) written underneath. The interior of the post office is spacious and ornately decorated, with a large portrait of President Ho Chi Minh, the great leader of the Vietnamese revolution, prominently displayed on the wall. The magnificent Saigon Central Post Office is an important part of Ho Chi Minh City's colonial heritage and is the perfect place to visit for those who want to admire the architectural design, send postcards, handwritten letters or just feel the historical memory.
Cruise Dinner On Saigon River
The Saigon River originates from Cambodia and runs through Ho Chi Minh City from east to west, connecting with the Mekong Delta and is the main waterway of Saigon Harbour. A boat cruise on the Saigon River is a great way to trace the past of Saigon. The boat departs at around 20:30pm and sails along the riverbank for about an hour. Dinner is served on board, as well as music and sometimes singing on stage. You can also come to the deck side to enjoy the night view of Saigon River. The Saigon River at night reflects the flashing colours of the large neon signs along the banks, and the simple wooden boats weaving in and out of the cruise ship are a wonderful contrast of deep character.
Today we will finish our journey and you can book a suitable flight out of Sun Yat Sen International Airport (SGN) according to your needs.
Free transfer time on the day of departure is a fixed time (In case of changes, please communicate with customer service staff in advance, different times for paid pick-up, please know!) Thank you for your understanding.
1. 8 nights accommodation in 5-star hotels (breakfast included).
2. Professional Chinese-speaking guide.
3. Vehicles for the items included in the itinerary.
4. 3 meals a day in the itinerary: 8 breakfast + 14 lunches & dinners(meals are not included on the day of arrival pick-up, and only breakfast is included on the day of departure drop-off).
5. Tickets and activities included in the tour: Ho Chi Minh's Former Residence, Hanoi Temple of Literature, Ha Long Bay, Hoi An Ancient Town, Ba Na Hills (round-trip cable car fees + Ba Na Hills tickets + Ba Na Hills buffet lunch package), Independence Palace, cyclo tour of the 36 Old Streets, Vietnamese Water Puppet Show, Cam Kim Island (Vietnamese basket boat ride + crab fishing experience), DIY lantern-making experience, "Impression Hoi An" live-action show, Hue Imperial City, Mekong River Tour in My Tho, Vietnamese drip coffee, Saigon River dinner cruise tour.
6.Two domestic flight tickets: Hanoi to Da Nang, Da Nang to Ho Chi Minh City (no tour guide on the plane).
7. 2 bottles of water per person per day.
8. Vietnam single-entry e-visa.
All service fees for driver and guide
1. All international Airfares.
2. Personal consumption abroad (including but not limited to personal expenses such as
laundry, hairdressing, telephone, fax, pay TV, drinks, cigarettes and alcohol in the hotel).
3. Other expenses not mentioned in the above services.
Itinerary Instructions
Special Notes:
1. The order of activities, attractions, flights, and accommodations in the itinerary may be subject to change based on practical considerations. The final itinerary will be confirmed by our company prior to departure.
2. We reserve the right to make necessary adjustments to the itinerary, or apply additional charges due to unforeseen circumstances, including but not limited to airline schedules, visa requirements, government policies, and weather conditions.
3. The flight numbers and times provided are indicative and may be subject to reasonable adjustments during actual implementation.
Travel Information
Meeting & Departure:
1. Please ensure you arrive at the boarding location 15 minutes before the scheduled departure. The bus will depart on time without waiting. Arriving late will be considered a cancellation, and fees are non-refundable.
2. The boarding and disembarking times indicated are estimates, and the final locations are subject to our confirmation. Any changes due to traffic or other special circumstances will be communicated promptly. Please be patient.
Luggage & Vehicle:
We operate various types of vehicles, including buses, mid-sized buses, and 9-seater minibuses. While large buses have luggage racks, mid-sized and minibuses have limited space. We recommend carrying only essential luggage to ensure one seat per person.
Please note that in many cities, bus stops are often situated a distance from attractions to avoid penalty. We appreciate your understanding in this matter.
Bus Safety Tips:
1. No smoking on the bus.
2. Prohibited items are strictly forbidden.
3. Avoid touching vehicle items to prevent damage.
4. During stops, please adhere to the guide's instructions and stay close by.
5. When disembarking, ensure windows are closed and valuables are with you. The travel agency is not liable for any lost or stolen items.
6. If a vehicle breakdown occurs during the tour, affecting the itinerary, the travel agency will take swift remedial action. Your cooperation is greatly appreciated.
Refunds and Changes Policy
Trip Cancellation Policy
ü Full Refund: Cancel your trip 60 or more days before departure.
ü Processing Fee Refund: Cancel between 30 and 59 days before departure, and a 10% administration fee will apply.
ü Partial Refund: Cancel between 18 and 29 days before departure, and 50% of the total order amount will be charged.
ü Non-Refundable: Cancellations made within 17 days of departure are non-refundable due to confirmed vehicle and hotel bookings, but a friend can be substituted in your place.
Additional Notes
ü The cancellation policy does not cover tours that include airfare and cruises, as they are governed by the respective airline and cruise line policies.
ü Failure to arrive on the departure day will be considered a voluntary cancellation, and no refunds will be issued.
ü Refund policies for additional hotel bookings or services are subject to the individual hotel's policies.
ü Personal reasons such as incomplete documents, visa issues, late arrival, illness, or accidents resulting in cancellation or failure to participate in the trip will not be refunded or compensated with alternative services.
Handling of Special Circumstances
In cases where the trip cannot proceed due to force majeure events like weather, war, or strikes, our company prioritizes guest safety and has the right to cancel or modify part or all of the trip. We assume no direct or indirect responsibility for such events, and any paid fees are non-refundable.
Explanation of Additional Charges
Ø If the airline alters its fares due to policy changes, you will be required to pay the difference in accordance with the airline's regulations. Please note that group tickets are not eligible for changes, exchanges, or refunds.
Ø Should the policy adjustments of the destination country result in additional costs for items not included in the itinerary or related services, the price difference must be settled in accordance with the applicable regulations.
Change of Booking Policy:
In cases where guests are unable to join the tour due to unforeseen circumstances (e.g., transportation breakdowns, illness, weather changes), we will strive to minimize losses, but we cannot assume the costs associated with these changes. Specific guidelines for visa changes are as follows:
1. Over 59 days before departure: No fees apply for extensions, itinerary changes, or name changes.
2. Between 30 and 59 days before departure (inclusive): A 10% fee of the total tour price will be charged for extensions or itinerary changes.
3. Within 30 days of departure (inclusive): No fees for name changes if the guest finds a replacement; however, if we assist in finding a suitable replacement, a 25% fee of the total tour price will be charged as a visa change service fee.
Warm Reminder:
https://www.travelinsurance.com/
We highly recommend purchasing overseas travel insurance before your trip. Here's a link to a trusted insurance provider that we often recommend to our guests. This is a secure purchase option.
Alternatively, you may opt for an insurance company you are familiar with.
Explanation of participation and security risks
I. Tips for Registering for a Tour
1. Ensure your passport is valid for at least six months before participating in overseas tours. Any issues with your documents that prevent visa issuance or entry/exit permits will result in losses borne by you.
2. Visa issuance and entry permissions are at the discretion of the relevant authorities. Providing accurate and truthful information is crucial. Delays or failures due to personal reasons or incomplete/incorrect materials will be your responsibility.
3. Embassies and consulates frequently update visa requirements. We will keep you informed and advise on necessary supplements. Delays or denials due to incomplete or incorrect information will be your liability.
4. Obtaining a visa from the destination country's embassy or consulate is not the only requirement for international travel. You must also pass through border checkpoints and obtain entry/exit authorization from other countries' immigration authorities. Failure to secure these authorizations due to personal reasons will be your responsibility.
II. Health Status and Excursion Activity Risks:
1. Accurately disclose your health condition and past medical history to the travel agency. Based on this, we will recommend suitable tour packages and advise a medical examination. If you choose to participate despite our advice, we assume you are medically fit. Individuals aged 65 and above should be accompanied by family members, and minors by their parents or guardians. We may also require relevant individuals to purchase travel insurance..
2. In case of personal or property safety emergencies abroad, seek assistance from the tour operator, local government, or relevant organizations. Costs incurred will be your responsibility.
3. In case of a sudden illness during the trip, the travel agency will make every effort to arrange for your prompt medical treatment. However, due to the unique conditions and time constraints of outbound tourism, the agency may not always be able to fully cater to your specific requirements or take you to your designated medical institutions. Nevertheless, the travel agency will adhere to the principle of timely treatment and follow the advice of professional medical personnel to ensure that you are assisted to the most appropriate medical facilities. Please note that any costs incurred during this process will be borne by you. We appreciate your understanding in this matter.
4. If you experience a sudden illness during the trip, please note that the tour leader is responsible for the well-being of the entire group, and may not be able to stay with you for extended periods. However, the travel agency will endeavor to arrange for personnel to assist you with follow-up medical treatment, tailored to your needs. Overseas, there is no equivalent occupation to a nurse, so if you require constant accompaniment during treatment, kindly inform the travel agency promptly. The agency can assist in arranging for your immediate family to visit you, but please be aware that any costs incurred will be your responsibility. Therefore, it is crucial to provide the travel agency with your emergency contact details in your home country before departure, in case of emergencies.
5. In the event of an accident abroad where you require the accompaniment and care of your domestic relatives, kindly contact the travel agency promptly. The agency will then reach out to your relatives, based on your needs, and assist them in completing the necessary procedures for leaving the country as swiftly as possible. However, due to the nature of temporary and emergency travel abroad, the agency cannot guarantee the same prices as the tour package or other preferential rates for air tickets, hotels, and related expenses. These costs will be borne by you, and we appreciate your understanding in this matter.
6. When participating in attractions or free activities in foreign countries, please ensure to follow the instructions of your guide and take note of relevant safety tips. Choose activities that are suitable for your physical condition and refrain from engaging in any activities that may be harmful or pose a risk to your health. Travelers with the following conditions are particularly advised to exercise caution: those with a history of cardiovascular disease, cerebrovascular disease, mental illness, asthma, cervical spondylosis, or any recurring health issues not mentioned. Additionally, individuals over 55 years of age and pregnant women are discouraged from participating in activities such as sea travel, scuba diving, swimming, surfing, hiking (including climbing), rafting, skiing, horseback riding, paragliding, hot air ballooning, helicopter rides, desert buggy rides, desert motorcycling, sand dashing activities, cross-country trekking, cable car rides exceeding 10 floors, aerial tramway rides, thrill rides in amusement parks, and any activities involving close contact with wildlife. Our aim is to prevent any unnecessary harm to your body.
7. Generally, we do not include dangerous or thrilling activities in our itineraries. If you believe that any activity in the program may pose a risk to your health, please inform the tour leader or guide promptly, and we will make suitable adjustments accordingly.
III. Personal Property and Shopping Risks
1. Exercise caution in safeguarding your personal belongings and property. Avoid leaving the group without authorization and keep valuables with you at all times. If your property is stolen, we will assist in reporting to the local police, but cannot guarantee recovery or bear any losses.
2. If you purchase goods in countries offering tax refunds, retain your tax refund receipt. Our leaders and guides can assist with filling out forms and escorting you to refund locations, but success is subject to the destination country's policies.
3. Any bank processing fees for shopping cards are non-refundable. If such fees occur due to returns, we kindly request your understanding.